FAQs
Please fill the form on the Order Now page and follow the directions. If you need help please feel free to chat with us on WhatsApp, call us on any of our phone numbers stated on the websitee or send an email to info@germainebureaudechange.com.
Please note that any forex rate on the website needs to always be reconfirmed before the conclusion of any transaction. Rates sometimes change faster than we can update on the site.
We can only deliver within Lagos and we charge for delivery of little amounts. Delivery also depends on the time of day.
PTA needs to be booked weeks in advance because there is a very high demand for it.
Orders can be canceled before the execution even after payment. Orders cannot be canceled after payment is made and currencies have exchanged hands.
